Integration
Managed Services
What is Our Integration Managed Services Offering?
With our Integration Managed Services offer, we deliver quality services at speed through highly skilled, certified professionals with a solution-oriented mindset, ready to meet various challenges. We provide support for critical incidents affecting end-to-end service consumption.
Benefits
Focus on your success, we manage your IT stack!
By outsourcing your IT stack, you control and reduce costly IT operations. Staffing a full-time IT department is expensive and often unnecessary.
Support service packages
Operations support
With our Operations Support package, our Integration Managed Services team is responsible for operating your IT platform from a day-to-day operational perspective.
Application support
With our Application Support package, our Integration Managed Services team is responsible for configuring, deploying, monitoring, and analyzing applications.
Platform monitoring
With our Platform Monitoring package, our Integration Managed Services team is responsible for responding to and reacting to various alerts generated by the monitoring module within the IT stack.
Tailor-Made Customer Experience
Flexible team structure to provide maximum staffing flexibility based on demand
Ready to integrate new developments of the platform as well as new instances in order to accommodate business growth
Tailored services
An experienced team will combine expertise and delivery capabilities
Streamlined operating structure with L1, L2 and L3 verticals
Focus on developing continuous service improvements and innovation
Dedicated focus on automation and process improvement (ex.: SRE methodologies, etc.)
Leverage knowledge from existing integration experts within the group (Cap4 Lab)